FAQ Orthoses
medi OrthosesFrequently Asked Questions
Yes, medi offers various joint and back orthoses for all body sizes. These can provide stability and security on the path to healing in the case of irritation, injuries or after surgery. If there is a medical need, the attending physician can prescribe an orthosis and determine when and how long you should wear your orthosis.
The medical device most suitable depends on your medical requirement or prescription.
Your doctor or medical professional will determine the most suitable aid type and write a prescription.
Your medical aid can be requested via your physiotherapist, GP or chemist. Determing the correct sizing, you will need to be measured for a product can be purchased at mediaustralia.au.
The medi range of non-prescriptive products and soft supports are available to purchase without a prescription.
You should always seek medical advice before wearing a garment to ensure the correct fit and that your medical indication is covered.
Clima Comfort:
Modern fibre technologies quickly wick moisture from the skin and ensure a high level of breathability – for pleasant wearing comfort in all seasons.
Clima Fresh:
The integrated Clima Fresh function provides lasting freshness. The unique fibre technology and equipment in the production process inhibit odour-forming bacteria in textiles.
Comfort Zone:
Soft zones in the sensitive flexion area make it possible for orthoses not to dig in or cause uncomfortable pressure, even when worn for long periods.
medi Airtex: Patient compliance is high thanks to optimal climate regulation and excellent wearing comfort.
* Scientifically tested by the French Institute IFTH. The test result shows that the Clima Comfort technology from medi ensures the climate balance between skin and stocking.
medi achieved an excellent overall rating with 11 out of 12 points
Yes. Joint support promotes healing processes, reduction in pain and assists to regain mobility.
New technologies and numerous optimal comfort features help to ensure high patient compliance – which leads to satisfied users.
Soft zones in the sensitive flexion area ensure that the support is comfortable to wear.
With the range of supports, medi offers individual solutions for different joint complaints.
Products are characterised above all by high wearing comfort and user-friendliness.
In addition to the supporting function, medi support's exerts slight compression (medi compression technology) on the affected joint region, which leads to a reduction of swelling and bruising.
medi orthoses provide support for various knee injuries, after surgery, or for arthrosis and other ailments.
A hard frame or soft orthoses depends on the field of application. The knee is a complex system and one of the most stressed joints in the body.
Tendons, ligaments and muscles provide stability.
Knee pain and injuries entail severe restrictions. Knee orthoses encourage successful therapy and rapid rehabilitation.
medi has developed various models of knee splints. The potential applications are versatile: After an operation on a cruciate ligament rupture, a meniscus injury or with gonarthrosis, for example, a hard frame orthosis can be used.
On the other hand, a soft orthosis may be the better choice when stabilising the inner or outer ligament.
Opinion polling by the Allensbach Institute investigated whether orthoses change pain perception.
The result: 66% of pain patients needed fewer or no painkillers thanks to their support or orthosis.
Neck braces support the therapy of the cervical spine by stabilising and relieving strain on it and immobilising the neck area.
They are used, for example, for whiplash trauma, neck pain and tension.
If medically necessary, the doctor can prescribe a medi neck brace.
Neck braces support the neck structure; in addition to rheumatic complaints or whiplash trauma, there may be muscular weaknesses or incorrect posture, which can also lead to cervical spine problems.
The consequences may be a strained shoulder-neck area or headache, among other symptoms.
In severe cases, dizziness, nausea, or noise in the ears can also occur.
Anyone who has been affected by these symptoms for a more extended time should consult a doctor.
They will decide whether, when and for how long a brace will be helpful to the patient.
Seven vertebrae support the head: Cervical supports provide warmth, support and pain relief.
The human cervical spine consists of seven vertebrae. The first cervical vertebra, also called the "atlas", is mainly well known. It bears the weight of the entire head.
Thanks to solid neck and neck muscles, we can flexibly rotate our heads: the prerequisite for our wide horizontal field of vision.
medi ankle orthoses immobilises the ankle, supports the joint, and provides post-operative pain relief through targeted support of the injured ankle joint: medi Ankle orthoses relieves discomfort for various indications. e.g. In the case of a sprain, an ankle fracture or pain in the tendons and ligaments.
Splints can relieve pain and swelling in injured joints. medi's ankle splints also support the joint in the event of chronic instability and ease pain after operations.
If medically necessary, a doctor can prescribe a medi ankle orthosis.
Thumb orthoses supports the joint, relieves pain – and can thus contribute to a speedy recovery process. If the thumb joint is inflamed or injured, every little movement hurts.
The thumb orthosis immobilises the base of the thumb and the saddle joint and relieves pain: it occurs, for example, with rhizarthrosis (arthrosis on the thumb), ligament lesions or irritations of the thumb joint.
If medically necessary, the doctor can prescribe a medi thumb orthosis and advise you when and how long a thumb splint will be helpful for you.
medi offers high-quality hand orthoses for indication-based treatment.
The products can support the healing process and feature exceptional wearing comfort and easy handling.
After an injury, an operation or an irritation of the wrist, the first thing to do is limit everyday activity.
medi wrist offers splints for effective therapy, relieves the joint, stabilise it and can also protect against detrimental movements.
Orthoses for the wrist are suitable, for example, for sprains, tendonitis or rheumatic symptoms.
If medically necessary, the doctor can prescribe a medi wrist orthosis.
Among other things, stabilising back orthoses are used for facet joint arthrosis or chronic back pain.
Spine-straightening back orthoses are an essential part of guideline-based therapy for osteoporosis.
medi offers patients high-quality back orthoses for indication-based therapy.
The products can support the healing process and relieve pain. They impress with their high-wearing comfort and easy handling.
If medically necessary, the doctor can prescribe a back orthosis. In most cases, your health insurance will cover the costs.
Your attending physician will tell you when and for how long you should wear your orthosis.
After an injury or surgery, it is crucial to support the joint. medi elbow orthoses promote the healing process.
They are individually adjustable and specifically relieve the elbow.
Our elbows are stressed daily: writing, lifting or sports place various demands on the joint. In the case of elbow pain, it is essential to support the joint after an injury.
For example, a fracture of the head of the radius or dislocation of the elbow) or after surgery.
medi's elbow orthoses can be adjusted individually and specifically relieve strain on the elbow.
If medically necessary, the doctor can prescribe an elbow orthosis. They will tell you how long to wear the orthosis.
Shoulder orthoses are when the shoulder needs to be immobilised after an injury, an operation, or pain.
In addition, they relieve the load on the body and support the healing process.
Effectively relieve strain on the shoulder: Therapy with shoulder orthoses
For shoulder injuries (for example, shoulder dislocation) and shoulder pain, medi offers various splints for children and adults.
medi has a wide selection of orthoses for treating the shoulder joint.
Shoulder abduction orthoses allow, for example, a secure immobilisation in different degrees of abduction.
It is also possible to keep the shoulder in an external, neutral or internal rotation with the medi shoulder range.
If medically necessary, the doctor can prescribe a shoulder orthosis.
Lower leg-foot orthoses are the most modern and comfortable alternative to the classic plaster cast.
Many injuries, dislocations or fractures on the lower leg or foot are now typically treated with an orthosis.
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Lower leg-foot orthoses from medi: Robust protection for the injured foot.
Depending on the clinical situation, orthoses immobilise the lower leg and, at the same time, gradually contribute to mobilisation.
They support the recovery process, for example, in the case of an injury to the Achilles tendon (Achilles tendon rupture) or the post-treatment of a fracture.
medi's lower leg-foot orthoses can stabilise sprained joints or protect against bending, for example, in the event of a ligament tear.
The doctor can prescribe a medi ankle/foot orthosis if medically necessary.
In principle, we advise against swimming in the sea or at a pool or taking a shower while wearing supports and orthoses.
On the one hand, soft braces can absorb water, making them heavy, so they can slip and will no longer be in the right place.
Saltwater can attack the materials in the supports and orthoses and impair both the efficacy and the comfort in wear of the medical device.
If, from a therapeutic point of view, it is necessary to wear a support or orthosis in water, be sure to rinse it thoroughly with clean water and allow it to air dry.
Your medical professional will decide which device is most suitable for you based on the prescription.
Your doctor will reccomend the most suitable product for your injury.
Replacement parts for our supports and braces are available from medi.
This dependis on the particular injury and individual communication with your doctor and/or your medical insurance company.
This way, you'll be on the safe side if you have an accident, and no more obstacles will stop you from driving your car.
medi SAK, for either the left or the right shoulder.
For postoperative use, the medi SAK is fitted to the patient while still in the operating theatre to avoid harmful movements on an operated shoulder when patients reposition.
This process is possible with the patient lying on his side or back. The angle of abduction is infinitely variable thanks to the air filling.
Step-by-step instructions
1. Once the orthosis is adjusted, you can don the product alone after the operation, depending on the degree of mobility. Avoid excessive strain on shoulders.
2. First, open all the straps and loops on the orthosis.
3. Place a book on the other side of the abduction cushion to provide resistance so that the cushion/padding does not roll away while you put on the orthosis.
4. Place the upper and forearm with the injured shoulder in the open loops and fasten these after the other.
5. Now stand straight and fasten the shoulder strap and the waist belt.
6. Ask for help if you need it to avoid any harmful movements of the operated shoulder.
7. The medi SAK should be worn during the day and at night to prevent slippage of the orthosis while you are asleep; placing a pillow under the abduction cushion is advisable.
8. medi SAK is washable in cold water, mild soap suds, and air drying.
1. Once the medical professionals have appropriately adjusted the orthosis, you can don the product alone after the operation, depending on the degree of mobility. Avoid excessive strain on shoulders.
2. Place the forearm of your injured shoulder within the arm pouch, and close this above the hand and behind the elbow.
3. Now close the shoulder strap and waist belt. If necessary, ask for help to avoid harmful movements of the operated shoulder.
4. Orthosis should be worn during the day and at night.
5. The medi SAS multi can be washed in cold water and mild soap suds and then air dry.
1. Once the orthosis has been adjusted, you can don the product alone after the operation, depending on the degree of mobility.
2. Now place the upper or lower arm with the injured shoulder in the open loops and fasten these one at a time.
3. Now stand straight and fasten the shoulder strap and the waist belt.
4. If necessary, ask for help to avoid harmful movements of the operated shoulder.
5. You can wash the orthosis in cold water and mild soap suds and then allow it to air dry.
1. Once the medi SAS 15 is adjusted, you can don the product alone after the operation. Depending on the degree of mobility. Avoid excessive strain on the operated shoulder.
2. Place the forearm with the injured shoulder within the arm pouch and close the pouch above the hand with the help of the Velcro fastener.
3. Now stand straight and fasten the shoulder and abdominal straps.
4. If necessary, ask for help to avoid damaging movements of the operated shoulder.
5. medi SAS 15s can be worn during the day and at night.
6. You can wash the orthosis in cold water and mild soap suds and then allow it to air dry.
1. Once the orthosis is adjusted, you can don the product alone after the operation.
2. The modular construction of the medi Easy sling enables wearing in different ways. Please discuss which configuration is best for you with your doctor beforehand.
3. Immediately after the operation and at night, you should wear both the waist belt and the shoulder strap.
4. First, put on the waist belt by holding the end without the Velcro fastener and clamping it carefully between your elbow and your upper body under the affected shoulder. Hold the other end of the waist belt and close the belt below the chest.
5. Pass the belt around your neck and make sure that the neck pad passes around your neck.
6. Place the arm of the affected shoulder carefully in the belt loops.
7. Fasten the shoulder strap above your forearm with the help of the Velcro strip on the waist belt.
8. In consultation with your doctor, you can start only wearing the shoulder strap during the day as you progress. If you find it uncomfortable wearing the shoulder strap around your neck, you can change the setting of the strap.
9. Please put on the shoulder strap by holding the end and clamping it carefully under the affected shoulder between your elbow and your upper body.
10. Then pass the strap over the healthy shoulder and fasten the Velcro fastener around your wrist.
11. Now fasten the free end in a crosswise direction.
12. Wash the orthosis in cold water and mild soap suds. Then allow the orthosis to air dry.
13. It is advisable to carry out gentle swinging (pendulum) exercises to prevent adhesion of the joint structures because of the immobilisation.
14. To do this, remove the shoulder strap and let the arm swing.
15. Always ask your doctor about the type and duration of exercises for your situation.
• Use the medi Arm fix after operations on either the left or the right shoulder.
• For postoperative use, the medi Arm fix is fitted to the patient while still in the operating theatre, avoiding harmful movements on the operated shoulder when repositioning a patient.
• This is possible with the patient lying on their side or back.
• Thanks to the universal size, no measuring is required in advance.
Instructions for medical staff:
1. Ensure that both arm loops are attached to the waist belt for positioning individually later.
2. Open the waist belt.
3. If the left shoulder was operated on, the shoulder strap should be attached to the side with the sewn-in label.
4. If the right shoulder was operated on, move the shoulder strap at the back of the waist belt to the other side.
5. Hold the waist belt's end with the Velcro fastener and pass the strap behind the patient.
6. Close the strap slightly to the side below the chest.
7. To prevent harmful movements of the affected shoulder, e.g., when opening the waist belt, you should ensure that the Velcro fastener is on the same side as the affected shoulder.
8. Now position the large forearm loop in the middle of the waist belt. The black fastener is facing towards the patient's head.
9. Secure the affected forearm with the help of the Velcro fastener. The hand is still outside the loop.
10. Attach the smaller loop to the side of the waist belt and fasten the Velcro fastener around the patient's upper arm.
11. You must attach the upper arm loop next to the fastener on the waist belt so you can still open it.
12. The loops should be positioned at the upper edge of the waist belt to prevent uncomfortable chafing in the bend of the elbow later.
13. The arm and forearm are now resting against the body at an angle of approximately 90°.
14. Pass the thin strap over the healthy shoulder and attach it to the front buckle.
15. Adjust the shoulder strap's length with the Velcro fasteners help, taking weight off the affected arm, which securely fixes to the body.
16. Make sure that the shoulder pad is in direct contact with the clavicle and that the shoulder strap is long enough to allow the patient to stand up straight later.
17. Once the medi Arm Fix is adjusted, patients can put the product on alone after the operation.
Frequently Asked Questions
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You must inform medi about your items within 7-days of the purchase date to receive approval prior to exchanging or returning your order.
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To request an exchange, please mention that you would like your item to be exchanged with another product when preparing your return with our online support team.
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Once your return is accepted, the reimbursement, exchange or credit will be issued within five business days of our team accepting your return.
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